Preferred responses are those that are culturally expected, they are the ones that feel the most 'natural'.
Characteristics of preferred responses:
-delivered promptly
-brief and to the point
Example:
A: Want to join us for dinner tomorrow?
B: We'd love to!
Dispreferred responses are those that are not expected, but they are not necessarily rude if phrased properly.
Characteristics of dispreferred responses:
-delayed response
-hesitation particles used
-long-winded explanation
Example (rude):
A: Want to join us for dinner tomorrow?
B: No, your cooking is terrible.
Example (polite):
A: Want to join us for dinner tomorrow?
B: [pause] Well, hmmm... I told Cathy a while ago that I would join her tomorrow for dinner. Maybe some other time, okay?
Since some think that *any* kind of dispreferred response may give off a sense of rudeness, one may try to mask a dispreferred response by lying.
A: So, what did you think of the movie?
B: It was great! [You actually thought it was the worst film you have seen.]
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